Company Details

The website nefu.com.au is owned and operated by Platinum Auto Securities Pty Ltd a private company in Australia, registered ABN 97 130 689 262.

All prices on the website are listed in Australia Dollars AUD unless otherwise specified.

60 Day Money Back Guarantee

All products on our website are covered by a 60 day money back guarantee. This means you can returned the items purchased at any time pithing calendar days for a full refund or a 110% credit.

Warranty

All items on our website are covered by a manufacturers warranty of 12 month from date of sale, an invoice is provided for all sales. Warranty is a back to base warranty and it is the purchasers cost to return the items under warranty. You may also be covered by consumer warranty within Australia.

Shipping

Items are shipped within 12 – 48 hours of ordering during workdays which excludes public holidays and weekends. Orders after 12pm will be processed the next working day.

Once items have left our warehouse and accepted by the carrier it is the responsibility of the purchaser to ensure delivery. Delivery times stated are those advised by the carrier and we have no control over the speed at which the carrier provides it service.

Tracking

A tracking number will be provided via email or SMS for every order.

Insurance

All items are insured to make a claim on a lost parcel please contact us at info@nefu.com.au

Contact

If you have any questions feel free to contact us anytime.
info@nefu.com.au